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Rendesigns
08-22-2009, 02:21 PM
I purchased a VT5 for the house off of Ebay. It had been registered by the previouse owner. How might I go about re-registering it? I tried just going the the usual steps on the web, but since the # is already registered to someone else, I can't get into my downloads and such. I have thus far had to use the account for the VT a work, which is fine and all, but I would prefer independence!!

Viva La VT:vticon:

billmi
08-22-2009, 03:29 PM
Call tech support. They can transfer ownership - they'll typically want a proof of sale of some sort.

SBowie
08-23-2009, 07:35 AM
Call tech support.Customer Service, I think actually.

Scott Bates
08-23-2009, 08:50 AM
My experience going back to the Amiga Toaster days is that NewTek requires written documentation from the seller, including the serial number, that transfers ownership to you, and they will (or may) call the seller to verify the sale.

Rendesigns
08-23-2009, 10:51 PM
I will hunt someone down in that direction, Thanx!!:bangwall: