PDA

View Full Version : Dongle not working



sonofagunn
02-26-2003, 03:50 AM
It's not being seen anymore. I checked it in other USB ports but no luck.

Pls can someone help ASAP!!

Many thanks
Matt

paintboy
02-26-2003, 07:35 AM
they can go bad like anything else.
is the LED working on the dongle?
also, under os X(you dont say which) i have had this happen
once or twice, OSX seems to miss certain usb items on startup? and moving the dongle from port to port doesnt help
but a simple restart seems to fix it, if all else fails call the folks at newtek
good luck

fester
03-27-2003, 07:08 AM
you didn't happen to just switch to OSX did you? Were you using a ADB dongle with I-Mate? If so, LW under OSX doesn't recognize the I-mate dongle thing. You'll need to contact Newtek and get a new USB dongle. Then you need to call Newtek tech support and re-register with the new dongle.

big pain. and it costs $35 plus shipping.