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Thread: Live Text NDI Issue

  1. #1
    Registered User
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    Kenosha
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    Live Text NDI Issue

    All,

    I have been having an issue with Livetext and the newtek support had no suggestions to help so I thought I would see if anybody else might have a solution.

    In our basketball/volleyball arena we have daktronics scoreboards and are bringing data into Livetext using data link on a laptop that has livetext on it. The main time runs fine on that laptop but somewhere between the laptop and our tricaster an issue occurs. When the time is under a minute the time jumps (it goes from 6.9 to 5.4 for example instead of showing 6.9,6.8,6.7,ect). Both the tricaster 460 AE2 and Livetext 3 are up to date and have enough bandwidth. The issue (jumping or frames dropping maybe) doesn't seem to occur when sending a desktop from another computer to another tricaster input using NDI. Newtek said they have never seen this before and had no suggestions besides their typical troubleshooting attempts which I had already tried. Thanks in advance for any help in solving this issue.

    John

  2. #2
    Registered User
    Join Date
    Jun 2006
    Location
    Chicago, IL
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    366
    You might want to tape into one of your neighbors, Jeff Pulera, up there in Kenosha.

    Fritz Golman
    Museum of Broadcast Communications

    P.S. We're having the next Chicago/Midwest TriCaster users group meeting and holiday party on Monday 12/18. Would love to have you come down: https://www.newtek.com/events/chicago-holiday-mixer/

  3. #3
    Registered User
    Join Date
    May 2004
    Location
    Vancouver, WA
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    1,431
    I had something similar, but different happen to me. This won't help you, but when I was running DataLink directly on the TriCaster with Advanced Edition I had the exact same problem. When I had the graphic in a title bin everything was fine until you hit the "under a minute" threshold. Then it did the same thing you experienced. NewTek had me switch it to a buffer instead of a graphics bin and that got the performance back up. I doubt they are related at all, but it is a similar looking problem.

    I'll try and duplicate your problem the next time I've got an AllSport in front of me. I the mean time, if you haven't already you should file a bug report on it.

    https://fogbugz.newtek.com/default.asp?pg=pgPublicEdit

    Kris
    TriCaster: 850, 850 Extreme, 855 & 8000
    CG: LiveText2 - With LT[Scoreboards]
    Cameras: Sony NX5 (SDI & ATEM with Tactical Fiber)
    Macros: YoungMonkey MasterControl, Belkin N52

  4. #4
    Registered User
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    Feb 2010
    Location
    Boston
    Posts
    340
    Have you tried using a different laptop with LiveText?
    Just trying to figure out if it's a network issue or a laptop issue.

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