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Thread: TS-4000 Update

  1. #1
    Registered User
    Join Date
    Dec 2016
    Location
    Detroit, MI
    Posts
    4

    VS-4000 Update

    **EDIT** Fixed problem #1 by exploring the caller return options a little more. Still curious about problem #2.
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    Just checking before I call support. Turned on our 4000 for the first time, all was functioning normally. Noticed updates were available. Updated Skype TX with no issue. Also noticed that Talkshow had a software update and encountered problems:
    1. Lost return video feed (no cabling or routing issues, QA'd and verified video feed)
    2. The software actually didn't update after going through the process - it stayed on 2-0-170324 instead of updating to 2-0-170405. Any ideas?
    Last edited by jsverhoef; 05-02-2017 at 03:17 PM. Reason: New Info

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