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Thread: new hard drives

  1. #1
    Registered User
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    new hard drives

    I bought new hard drives for our 3play 4800.

    when we tried to record, we got this error: Warning: heavy disk usage causing dropped frames in recording. These are brand new drives and haven't been used.

    They are formatted NTFS, 2TB 7200 RPM (they exceed the minimum suggestions in the 3play manual --(All else being equal, larger drives are normally faster – try to use 1TB drives or above. Use SATA 3.0GB/s drives with rotational speed of 7200 R.P.M. (or better). Drives should have a larger onboard cache (32Mb or better is recommended).)

    They are enterprise class drives. Could that be the issue?
    Last edited by brtaus; 04-12-2017 at 01:28 PM.

  2. #2
    You might try a tool like 'SpeedHD' to see if one of the drives is not performing at the same level of the other drives. A drive could be new, but still faulty.
    http://www.steelbytes.com/?mid=20

    Otherwise a call into support would be my next recommendation.
    Kane Peterson
    Key Accounts Sales Engineer
    NewTek, Inc.

  3. #3
    You may have to change another new drive...

  4. #4
    Registered User
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    Why did you get new drives? Were you experiencing issues before?

  5. #5
    Registered User
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    Quote Originally Posted by imryh View Post
    Why did you get new drives? Were you experiencing issues before?
    Sometimes but after two season of baseball and heavy usage, I wanted to get new hard drives (more) to rotate so I wouldn't have so much usage on them during the season.

  6. #6
    TrueArt Support
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    7,187
    Tell us full HD model name so we can look it up on the net..

    Do you checked (new one and old one) how much they are defragmented.. ?

    Quote Originally Posted by brtaus View Post
    (All else being equal, larger drives are normally faster – try to use 1TB drives or above. Use SATA 3.0GB/s drives with rotational speed of 7200 R.P.M. (or better). Drives should have a larger onboard cache (32Mb or better is recommended).)
    You're mixing units...
    3.0 is in Giga bits per second (Gb/s)
    while cache is Mega Bytes (MB)
    MB is not the same as Mb
    GB is not the same as Gb
    Last edited by Sensei; 04-19-2017 at 07:24 AM.

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