Can anyone please provide us with some help! We have just used our Tricaster for the 3rd time for an event of over 2hrs and it has failed us again on the recording! We have tried the Regular Profile on the first two recordings and today we used the MPEG2 Studio Profile and during playback of the last half of the program the recording goes into fast forward! I have also noticed that the recording counter slows down and does not count in real time as clock should. We tried NewTek support and they gave us instructions on how to clear the cache which we did today before the start of the event. We also had 430GB of space free on the HD. This is bad for business do we need to replace this device as it was purchased in Dec. 2011?