Hello.
We seem to have an issue with our 3Play 4800.
Every 20-30 minutes, an error message comes up at the top of the screen (part of the 3play interface), that says Shortcut Not Found - Display Error.
After that error message, we lose all control of our 3Play. Can't move the mouse, use Keyboard or the control surface.
Then, over the next few minutes, 3Play tries to reconnect, but brings up a "Cannot Connect to Surface" error message.
After about 10 minutes, it comes back to normal, and then happens again.
Any ideas?
Thanks.
Imry
We seem to have an issue with our 3Play 4800.
Every 20-30 minutes, an error message comes up at the top of the screen (part of the 3play interface), that says Shortcut Not Found - Display Error.
After that error message, we lose all control of our 3Play. Can't move the mouse, use Keyboard or the control surface.
Then, over the next few minutes, 3Play tries to reconnect, but brings up a "Cannot Connect to Surface" error message.
After about 10 minutes, it comes back to normal, and then happens again.
Any ideas?
Thanks.
Imry