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View Full Version : Rebuilding a Tricaster from scratch

mjsweet
02-17-2009, 10:59 PM
Hi!

After 3 years of using the Tricaster it's in dire need of a complete reformat and rebuild.

Stops and starts, freezing of live footage during a session and random restarts have causing havoc.

Has anyone done a rebuild?

Does anyone have any tips?

Our tricaster didn't ship with any media which was strange, and I can't see anywhere on the site where I can download any tricaster software to reload it.

Any help would be great!

Matt
ted
02-18-2009, 12:13 AM
I'm not at my TriCaster right now but there is hope. I think this has been on all TriCasters from day one.
In the admin mode there is a utility called "Restore TC" or something like that.
I'd wait for further input before doing it, but I think that will restore the TC to factory settings. You should back up anything you have created on the TC though.
rally1
02-18-2009, 02:05 AM
Not all Tricaster have that image, the early units do not have the restore option.

I bet Newtek would accept it back for a free restore.
DStoneburner
02-18-2009, 08:52 AM
Yes, contact Newtek about restoring it. I'm sending mine back for a restore once BBall season is over. I'm hoping to have the budget to update to v.2, but it doesn't look good at this time.
csandy
02-18-2009, 04:31 PM
The restore option would probably do you a world of good. I don't know if there is an easy way to tell if there is a restore Linux partition. If you can't find it - call NewTek support.
ted
02-18-2009, 09:34 PM
I'm hoping to have the budget to update to v.2, but it doesn't look good at this time.

Just add an extra $100 surcharge per game and you'll get your upgrade paid for. :thumbsup:
Heck, the airlines and government do it. At least your clients will benefit, unlike when the Government charges/taxes you more. :D
Paul Lara
02-19-2009, 10:26 AM
I don't know if there is an easy way to tell if there is a restore partition.

Upon booting TriCaster, if it exsits, there will be a prompt during BIOS initialization to Restore factory defaults.

If you are getting random re-boots, though, it's a pretty good indication of hardware issues, and you need to contact Tech Support about getting the system looked at.