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View Full Version : USB Dongle swap RANT!!!


Andrew March
10-01-2008, 04:54 PM
So I decided it was about time I got myself a USB dongle so I can work on my nice shiny new laptop....

Got in touch with One video who took my order last week and promised me it would be with me by Tuesday (Yesterday) at the latest. On Monday I phoned for a tracking number only to be told that my order hadn't been put through!

Tuesday went with no sign of my dongle, so today I called for a tracking number and got it emailed to after asking twice! Got home from work and checked the tracking number because the dongle still hadn't arrived and guess what.............

Useless Parcel Service has a little note on my tracking number that says 'incomplete address, unable to deliver'.

How f'in difficult is it to make sure a parcel is addressed properly.

One Video, you better be ready for a blast down the phone tomorrow!

End of Rant

IMI
10-01-2008, 08:49 PM
So I decided it was about time I got myself a USB dongle so I can work on my nice shiny new laptop....

Got in touch with One video who took my order last week and promised me it would be with me by Tuesday (Yesterday) at the latest. On Monday I phoned for a tracking number only to be told that my order hadn't been put through!

Tuesday went with no sign of my dongle, so today I called for a tracking number and got it emailed to after asking twice! Got home from work and checked the tracking number because the dongle still hadn't arrived and guess what.............

Useless Parcel Service has a little note on my tracking number that says 'incomplete address, unable to deliver'.

How f'in difficult is it to make sure a parcel is addressed properly.

One Video, you better be ready for a blast down the phone tomorrow!

End of Rant

Did you try calling UPS? That happened to me once - same message, actually, and it turned out they had it, just couldn't deliver it. The person on the phone at UPS saw to it my package was delivered first thing the next morning. :)

Andrew March
10-02-2008, 01:13 AM
Love the avatar man :)

It was too late to call them when I got home last night but I'm calling them first thing this morning.

Andrew March
10-02-2008, 02:47 AM
Turns out that the first line of my address was missing from the parcel, good job One Video, guess who is getting a phone call from me at 9.00 today!

Bog
10-04-2008, 07:18 PM
From now on, Andrew, deal with NewTek directly. They're bloody marvellous about dongles. Third parties? Well... gneh.

*EDIT* NUMPTIE? Do share. Do.