Hypervoxel Window crashes in LW 64 bit 9.3.1

[RTSchramm]

I have an issue where every time I open the Hypervoxel window, LW 9.3.1 64bit version crashes. I tried deleting the 64 bit cfg files, reinstalling LW, and etc, but I still crash when I open the Hypervoxel window. My 32 bit installation of the same version of LW works fine. I am using WIndows XP 64 bit pro.

Any suggestions? THe LW tech support seems to forgot about me.

Rich

[Phil]

Is this simply an empty scene with no geometry?

Are there any third party plugins active in your 64 bit install? Sometimes they can cause HV to crash because they query non-existant geometry or properties.

If this is the problem, deleting configs may not help here because LW defaults to autoscanning your plugin folder and so any badly behaving 3rd party plugins get re-added.

One way to diagnose the problem is to move any 3rd party plugins out of the main LW plugin folder so that autoscan cannot find them. Delete your configs (again) and see if the crash still happens.

Beyond that, due to LW's rather useless error output, it's extremely hard to find out what is blowing up.

[RTSchramm]

Yes, it is an empty scene and no 3d party plugins installed.

Rich

[RTSchramm]

I fixed the problem. Apparently a program over-written a file used by LW 64 to open requester windows. To fix this problem, I uninstalled LW 64, deleted ALL LW directories , CFG, and registry files. I then ran “Registry Cleaner and rebooted”. Then I installed LW into a directory named C:\Program files\Lightwave, no spaces.

I don’t know what program changed the DLL file or what the DLL file is, but everything seems to work fine. I had this problem before with the Logicteh setpoint program and it turned out to be the NVidia Display driver over writing several DLLs used by the setpoint program.

I can open the HypeVoxel window in a new scene without any geometry too.

Thanks for the help.

Rich

[Phil]

Ah. Windows. A finer designed OS simply cannot be found /sarcasm.

You'd think, in 2007, that these kind of things would have been 10 years gone and distant.