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Johnny
03-18-2007, 06:01 PM
We're trying to get a LW 8 instal on my wife's HP PC notebook..she's got a pavillion dv8000 with I believe a Gig of RAM.

while it acknowledges "new hardware" when we plugged in my LW dongle, we keep getting this warning when we try to install:

"Dongle not detected. Please be sure the dongle is attached to the proper port before proceeding with the install. Error Code = -103"

I know little about PCs, so any pointers would be a huge help in this!

thank you!

J

Medi8or
03-18-2007, 06:11 PM
If you didn't install the dongle sentinel driver before you plugged in the dongle, try that. You could also try downloading the latest driver from SafeNet.

http://www.safenet-inc.com/support/tech/sentinel.asp