820 Playback not smooth...at times

[vanderwielen]

Im looking for verification of an intermittent issue. I'm running ver 2.0, and can't remember seeing this prior.

At times playback on channel A or B, but never both isn't smooth. It's somewhat similar to dropping frames but slightly less jerky. It is most pronounced at full speed. When slowed down, the effect is tempered. It most always is on B, but A at times. However, the problem may correct itself during an event. Or, a repower or reboot may also, but not always, correct the anomoly.

The recording is correct. exporting the video or running the 820 back in the shop will prove this. It's a playback issue only. But why would this move between A and B, but never both and correct itself sometimes?

Can anyone verify this before i fogbugz this?

[imryh]

We've had a similar issue with our 820.
Playback from some cameras, sometimes, stalls and then corrects itself.

Not sure why.

[SBowie]

Does this manifest on output, or only on the multiviewer or desktop monitors?

[vanderwielen]

on outputs. im looking for someone to verify the above statement, but it would appear that is a bug of some kind.

[SBowie]

Collective experience might well be helpful - details on such things as whether this involves the latest update, has spanned multiple versions, connection type and format, any pertinent environmental factors, genlocking, etc.