Audio clip trouble

[KSTAR]

I just installed my VT3. When going through tutorials in the manual using the supplied clips from the Manual Content CD, the clips always show a waiting message. The video plays fine but the audio, and the waveform never load. Therefore I never get the green light above the play button. The video clips play fine even though there isn't a green light, but the VT3 is still trying to render the audio. I loaded some old .RTVs from projects on the VT2 and the audio associated with those clips work fine.

One thing I did notice was the default directoryfor the Windows media encoder, that the autoconfig programs sets does not exist on my system as a valid directory?

Any ideas?

:confused:

[Norman]

Patience! Wait for the audio waveform to complete. After it does it once, you will never have to do it again, but, once you stop it, it will never complete unless you delete the part that completed and let it recreate it. Hope that made sense.

[KSTAR]

I have tried waiting, but the clip says waiting for an indefinate time. It will never render the audio clip. These are not very big files so there has to be another problem.

[Norman]

The only other thing I could suggest is to delete the problem clips and copy them to your video drives again.

[Jim_C]

Depending on how long your clip is and how fast your computer, it can take awhile to generate a .wav from a dv clip. A 2 hour clip takes mt dual 1.8 about 10 minutes maybe.
But if you disturb the .wav creation process the first time, it gets all mucked up and will never play right. There is a folder called Newtek Info created where the Toaster stores all the clips it has rendered and needed, open it, look for a .wav that corresponds to your clip and delete it. This will force the toaster to reload it.

Deleting that folder itself is sometimes a good idea if you have been working on a complex project for awhile and am having strange problems. It will take a few seconds to reload the files the next time, but it gives the toaster a clean slate so to speak.

[KSTAR]

I discovered the problem. Since the clips came off of the manual content CD when they were copied from the CD they were tagged as read only. Changing the tag in the properties option to read only false solved the problem kind of.

Heres the catch. Dragging and dropping the files from the CD to my video drive directly in the filebin and changing the properties option to read only false did NOT solve the problem. Copying the files from the CD to the video drive via Windows Explorer brought the files over with the read only option set to false, and the files worked just fine.

I alerted Newtek about the potential bug because this could obviously cause problems if you were using any media coming from a CD, and were trying to do your file transfers within VT3 which you most likely will as an option for productivity.