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JohnMarchant
10-06-2003, 09:51 AM
I Wonder if any knowledgable person could help a newbie. I had LightWave working fine on my old Laptop, but now i have transferred it to a new laptop (Dell Inspiron 8500, Geforce 4 Go 4200 64mb, P4 2.5 Ghz, 1Gb Ram), it starts fine but after 10 or 15 Mins if i restart it it crashes with the message Error in enved3.dll. The only way to recover is to do a system restore, it happens all the time without fail. I have not installed anything or changed anything, indeed i deliberatly do nothing. I run LightWave, shut it down, then start it again 10-15 mins later and it crashes, leading to a system restore, hope someone could help me, Thanks, Great Forum, John

borgru12
10-06-2003, 12:14 PM
Hello,

Sorry to hear about your problem. It is really hard to say what really could be the problem as we all know it could be several things and when you fix something in Windows don't try to figure it out just leave it alone.:D

I thing I know about XP is that it is a memory and resource hog. Try going to flay.com (http://www.3dluvr.com/content/article/123/1) and try to locate Trimming the Fat in the tips and tricks. This will help you with trimming the fat off of XP. All my OS is W2K pro as I can deal without the eye candy stuff.

But when you go through the tut., turn on your Task Manger and click on Performance Tab and watch as your MEM Usage goes down. I have done this on my laptop as it got ship with XP pro on it.

Hopefully this will help. If it continues then try restalling it. If this does not work then call Newtek tech support.

Cheers

David

mattclary
10-06-2003, 02:10 PM
Have you tried deleting your *.cfg files?

wulfie
10-06-2003, 02:56 PM
I recently have had difficulties installing LW on my new 2.4 gig Pentium and discovered that LW doesn't like the drivers that come with the Geforce 4 4200 64 mg card at all. Layout crashed immediately and I couldn't do anything at all in Modeler. I intend to see if there is an XP compatible driver for this vid card.

Don't know if this helps but hope it at least gives you some ideas

JohnMarchant
10-07-2003, 01:12 AM
Thanks alot guys, great forum this. I have unpdated to the latest sentinel drivers and have deleted the cfg files a number of times. I am tending to agree with wulfie, i suspect the problem is a Geforce one, there are many complaints on Dells forums about the Geforce bios updates and Drivers, the last 2 Bios have given people all sorts of problems, i know XP uses alot of system resources, but i have a Gig of ram and have XP cut to the bones, no fancy graphics stuff, it almost looks like W2K now, so i do not think it is that. Its bloody stange you can start it and stop it 20 times in 15 minutes no problem, then all of a sudden you try to start it again a few minutes later and it crashes and its always Enved3.dll thats the identified problem. I intend to upgrade to LW8 when its available and i hope LW8 will not have the problems. Anyway if anyone else has any suggestions at all please let me know, i am getting withdrawl symptoms now as i cannot use it reliably. Thanks all John

mattclary
10-07-2003, 07:38 AM
I've seen this problem posted on the forum before (never seen the resolution). What you are seeing is a malfunction, you should contact tech support about this. Hoping that version 8 will fix it is just setting yourslef up for disappointment and lots of lost time.

rotoman12
10-09-2003, 12:55 AM
I am having the same issue with LW 7.5 and windows Xp. I have a Radeon VE 32MB AGP card. I thought I had it solved this evening by allowing the card to use the default drivers that windows XP comes with for the card. No luck. I am replying to let you know I feel for you and would like to know if you've had any luck in fixing this issue? I have tried everything short of buying a completely new system and it keeps corrupting the enved3.dll file.

mattclary
10-09-2003, 07:16 AM
Originally posted by rotoman12
I have tried everything short of buying a completely new system

Including calling tech-support? The only reason I can fathom not calling tech-support for something I can't resolve, is if I was using warez, and if it's a crack, no wonder you have issues.

TyVole
10-09-2003, 08:32 AM
I've had similar problems, except I usually only crash when I'm clearing a scene (which occurs every time you load a new scene or close Layout.)

I have called tech support, and there's not much they can do to help you.

cholo
10-09-2003, 08:54 AM
What about running it without the dongle? It'll run in discovery edition mode. But this is a good way to check if the dongle's responsible. If it is, you might have to *ahem* "crack" it. (I've had to resort to legally crack programs before because of dongle conflicts)

rotoman12
10-09-2003, 10:40 AM
I've tried running it without the dongle. That doesn't work. I may just revert back to windows 2k. I upgraded to XP mainly because of the new adobe programs requiring XP. Other than that, I wouldn't know where to begin to try the other, ahem...suggestion.

JohnMarchant
10-09-2003, 01:32 PM
I Paid £1000 for this, so it had better not be, anyway the USB dongle is pretty hard to get on Warez versions. I have contacted Tech Support before but no joy. I have heard of other people with Legit copies using Illegal Exe,s to get around problems, but why should i, ive disable the Hub, but because it does not happen regularly, its hard to say. I am still pretty certain its the GeForce4 Go 4200 64Mb Card i have, many other people have had a problem with this card, although i have not heard of LightWave specifically having a problem with it.

PS. As a small note i had a Warez copy of LW 5.6 a few years ago, as the discovery edition did not exist then, but it made me want the Discovery Ed when it came out, then i saved for 6 months to buy a legit copy, its only a hobby after all for me.......

:) :) :)

rotoman12
10-09-2003, 01:52 PM
I've been dealing with a couple guys at newtek Tech support. The last question they asked me was " what happens when you reinstall the software and make the enved3.dll file "read only""?

I will try in a bit, but that may solve it. It seems that it is getting corrupted somehow.


I too paid about a 1,000. So, for the principal of it, I would hate to go to a "cracked" copy.

TyVole
10-09-2003, 10:08 PM
I've solved my crashing problems by downgrading to 7.5. Unfortunately, this will cause problems with Shave.

Everything is always a trade-off.

rotoman12
10-10-2003, 12:02 AM
What do you mean you downgraded to 7.5? I am having the issues with 7.5 on XP. You saying you already have version 8 and it has the same issues?

TyVole
10-10-2003, 05:13 AM
The problem was with 7.5c. 7.5b also crashes in the same way. The original 7.5, which you can download from Newtek's ftp site, doesn't crash.

rotoman12
10-11-2003, 12:25 AM
TyVole

When it crashed, did it referecne the enved3.dll file?

This issue is specific to that file. The cd that shipped with my package is 7.5.

TyVole
10-11-2003, 04:53 AM
No, it was a different .dll.

But are you absolutely possitive you're not running 7.5b? I bought mine in March and it came with 7.5b on the CD.

rotoman12
10-11-2003, 06:48 PM
My version number has 7.5. It is not followed by B or C.

I have reverted back to windows 2k to see if that fixes it. Thanks.

WizCraker
10-11-2003, 10:45 PM
I think everything crashes on Windows in general. Like when I was doing that video for the 60k box thing. I should of saved the video and sent to Newtek as it captured the crash message.

rotoman12
10-16-2003, 01:54 PM
Mattclary,

Tech support has no help on this issue. They directed me here.

Can't "fathom" anymore what this issue may be. It was working fine in WIN2k, but not in XP. now, i have gone back to Win2k and the problem is still there. Tyvole's problem "fixed by downgrading to 7.5" is another issue, not the one that marchant and I are referencing.


Any other help out there from ANYONE would be nice.

PS.

cracking programs is bad, don't do it.

mattclary
10-16-2003, 03:23 PM
Do a right click > Properties on your enved3.dll tell us the date it was modified and the size.

rotoman12
10-17-2003, 01:53 AM
My enved3.dll file is 644 KB created 07-15-2002

I have uninstalled again, downloaded the LW 7.5 discovery edition from the FTp site...it still crashes. I have NO DONLGES on the back of the machine at this time. It seems that LW and Commotion pro DO NOT like to work anymore in either win2k or winXP. Again, they were working fine about 2 months ago. I am now wondering if the issue is a registry issue. I have reformatted this drive a couple of times in failed attempts to rectify the issue which kills the registry and makes a new one. The drive itself was purchased OEm about 2 weeks ago. Nothing seems to correct this problem.

I need more help. Thanks to anyoe who can reply with ANY words on this.

Here is my machine:

Win 2k SP1 (from factory CD)

ASUS A7V mainboard

AMD socket A 1.2 GHZ athlon

1024 MB PC133 RAM

ATI 9000 PRO AGP card w/128 megs ram

Sound blaster live MP3+ sound card

Linksys 10/100 NIC

Pinnacle systems DV500 plus (I have pulled this card for now. The software is still installed on the machine).

-----------------------------------------------------------------

I was thinking it was my dobgle, then my parallel port. I have DFX + installed and have worked it successfully everytime even with the LW dongle in place. I do know that LW and commotion are open GL and direct draw hogs, so any suggestions on what I *may* be able to do would be great.

mattclary
10-17-2003, 07:44 AM
OK, guys, I have decided to make this my mission in life. If Newtek can't give more assistance, we'll just have to do it ourselves. Below is a screenshot of a little tool I have called Dependency Walker. It shows what files enved3.dll relies on to operate. Now the tree can get really deep, because each of those files are then, in turn, dependant on other files, but, just looking at the first level, I see a prime suspect:OpenGL32.dll

I'm thinking this is video related. Try getting new drivers, or if that doesn't work, try replacing the video card with another brand for troubleshooting purposes.

mattclary
10-17-2003, 07:45 AM
OOps, forgot the image:

Exper
10-17-2003, 08:29 AM
Originally posted by rotoman12
............

Win 2k SP1 (from factory CD)

ASUS A7V mainboard

............

ATI 9000 PRO AGP card w/128 megs ram[/B]I'd search the problem in one of these:
Win 2k is actually at SP4 (ServicePack 4)

ASUS A7V mainboard: as far as I can remeber this motherboard suffer of some problems; download and install latest BIOS and Drivers updates!

ATI 9000 PRO: ATI cards are known in having some problems with LW (many Threads can help you a little); download and install latest Drivers!

Bye.

JohnMarchant
10-17-2003, 08:35 AM
Hi Guys, have been busy, so have not posted in a bit. I tried it on another graphics card and its fine. As i originally said, im sure its a graphics card problem and as LW relies on OpenGL, i suspected this was the problem driver. I have a GeForce4 Go 4200 64Mb Ram card on my laptop. I know Dell (My Laptop) have had problems with the Bios updates to this card and also the drivers. Anyway still hunting around, nice to see a community that tries to help (Unlike Dell Tech Support), i suppose it will end up waiting for a driver or bios or both update.

Matt. Is dependancy Walker your own or is it available to Buy or for Free, Cheers John


:) :) :) :) :) :) :)

mattclary
10-17-2003, 08:54 AM
Not mine, but you can get it here:

http://www.dependencywalker.com/

JohnMarchant
10-17-2003, 09:33 AM
Just Got Dependancy Walker (Thanks). It identifies a problem with mpr.dll. I have checked its the latest one as far as i know. I still suspect OpenGL and my Graphics card. Thanks for the help and trying for us all. I hope to get this cracked one day. Strange problem as it does not always happen. You could start and stop LW 20 times and it will not happen but wait 10 mins and then it will crash, Thanks John

mattclary
10-17-2003, 10:03 AM
I don't think the mpr.dll is related, I see the same thing (but don't have the enved3.dll problem). I use this program quite a bit in my job (I do tech support) and the message you see with the mpr.dll is pretty common, it doesn't always indicate there is a problem.

rotoman12
10-17-2003, 11:18 AM
First off: To Matt Clary and the other fellas...you're awesome. Thanks for the help that newtek can't give.

I have downloaded dependy Walker to see what I can resolve. I will keep you posted throughout the day of my trials. Thanks again.

I've posted to mattclary with this question...what graphics card would people reccomend. I just purchaed the ATI radeon 9000 pro last week for this matter.

mrunion
10-17-2003, 11:24 AM
I would recommend a decent nVidia card. Something even a "gamer" would use seems to do well (5200, 5600, etc.). That's just my recommendation.

mattclary
10-17-2003, 11:54 AM
Rotoman, I had problem replying to your e-mail, not sure what happened, but I sent you a copy of my OpenGL32.dll to try.

Everyone else, FYI, Rotoman has tried both his ATI card and a 3D Labs card and the problem persists.

Everyone, there is no need to download dependency walker, I just used it to see what files were being called by enved3.dll, the screenshot above is the same as what you will see if you load it.

DLLs have what is termed "Imports" and "Exports", in other words, functiosn they call in other DLLs and functions that get called by other DLLs. Usually, when you get a crash it is caused by a mis-match in function calls. DLL "A" calls function Xc in DLL "B" and DLL "B" has function Xa present because it is an older DLL that was written prior to function Xc being implemented.

This is a laymans description, so if you are a programmer (which I am not) please forgive me for my liberties.

So what we need to focus on is making sure that all the version of DLLs match what should be present. The prime suspect here is video as related to OpenGL, since the other 3 DLLs referenced should be pretty much the same for everyone.

Exper
10-18-2003, 03:42 AM
Rotoman...
update Win2000 to the latest ServicePack!
Originally posted by rotoman12
what graphics card would people reccomend. I just purchaed the ATI radeon 9000 pro last week for this matter. Try an nVIDIA card; if you can find a "GeForce4 Ti"... you can buy a good and cheap card!

Bye.

rotoman12
10-18-2003, 10:54 AM
Thanks. I went out and bought a Nvidia 5600 FX 128 megs today. I uninstalled the ATi, uninstalled LW. Put the card in, installed drivers and LW again, restarted. LW crashed after a few runs. I may just reformat the drive again, install XP with kust the AGP card in and go from there.

rotoman12
10-18-2003, 11:35 AM
okay guys...help me out just one more time.

I need to know some motherdoards y'all have. I have the ASUS A7V 133. Maybe it's the board.

Post back with whatcha got, please.

mega maniac
10-18-2003, 05:50 PM
An excellent budjet board is the asus a7n8x, the board i use

All i can do to help here is say the .dll is most definately not one created by windows, and most .dll clashes happen when you have 2 simmilar programs running on your pc and both wish to use the same .dll .

Could you bring up your task manager alt+ctrl+delete go to processes and list the processes you have running on you pc, obviously if any are personal dont list them, but i can let you know which are windows based tasks and which ones may be using .dll files that light wave is also tying to use.

mattclary
10-18-2003, 07:42 PM
Rotoman, I doubt it's the motherboard, probably a conflict with some other software loaded. IF you get a new motherboard, I really like the Abit NF7 series for AMD chips, if you use Intel, I (personally) would go with an Abit board or an Intel board.

I kinda like the idea of reloading the OS if you can do that. When you do, just load the OS, video drivers and LightWave, nothing else. Lets keep it simple to see if the problem recurs.

p.s. sent you an e-mail

borgru12
10-18-2003, 09:04 PM
Originally posted by rotoman12
I've tried running it without the dongle. That doesn't work. I may just revert back to windows 2k. I upgraded to XP mainly because of the new adobe programs requiring XP. Other than that, I wouldn't know where to begin to try the other, ahem...suggestion.

Hello,

I was wondering what adobe program only requires XP.
I am pretty sure all abobe products will run just fine on W2K.
I have most of them and had no problems with my W2K

W2K and XP are the same. XP just has a pretty face:D and uses more resources.

I hope you fix your problems soon.

Cheers

Blade

mega maniac
10-19-2003, 05:45 AM
just a thought, does lightwave have anautosave option?

if it does it may be this that is crashing it, as it would kick in regularly at 10 minuite intervals or so.

JohnMarchant
10-19-2003, 07:43 AM
Still got the problem. I do not have Autosave Enabled so its not that. I have reinstalled OS, Drivers and Lightwave only, Still has same problem. I tired it in Safe Mode (XP), still has problem. I pretty convinced its the Graphics Card, more especially the drivers. NVidia has its own OpenGL driver. I cannot find a more up to date OpenGL driver than the one i have. Has anyone got any further on this. I keep using the restore command which works, but crashes again after a while, but its better than reloading LightWave all the time, thanks, John

:) :) :) :) :)

mega maniac
10-19-2003, 09:43 AM
try turning off system restore on windows xp, it seems to be uncompatable with alot of things.

If it is you gpu drivers you may well just have to wait until a new driver is released, short of that you could try downloading and installing an older driver for your pc.

mega maniac
10-19-2003, 09:44 AM
The box that appears to tell you about the dll, is it a windows xp box or a lightwave box?

JohnMarchant
10-19-2003, 11:07 AM
Well still soldiering on with the problem. Heres a couple of observations. I have noticed that sometimes Layout will load ok, but if i shut down Layout, then modeler does not work. It seems modeler has the most problem with this.

Im still banking on the Graphics card, drivers and/or bios also OpenGL32.DLL possibly.

mega maniac - its a windows box Lightwave does not even start
im a bit reluctant to switch off system restore as i have no problem on my desktop using Lightwave with system restore on. The only difference in the 2 systems is the Graphics card, i agree maybe an older driver will work, but they do not support 1920x1200 Widescreen which is my Laptop native resolution, i do not want to use a lower resolution as laptops dont tend to like it. System restore is the only thing that seems to rectify the problem, not an ideal solution, but better than load and reloading Lightwave all the time

rotoman - did you get the OpenGL32.dll from matt and did it work,

Thanks all for your thoughts, John

:confused: :confused: :confused: :confused: :confused:

mattclary
10-19-2003, 11:49 AM
John, are you overclocking your CPU or anything? At this point it is starting to sound like hardware.

edit: OOPS, just re-read that you are running on a laptop. Damn... not sure what to tell you here, not a lot of hardware troubleshooting we can do on a laptop.

rotoman12
10-19-2003, 01:33 PM
Guys,
I reformatted the machine. Reinstalled WIN XP pro, installed the nvidia drivers (because I went out and bought the FX 5600 128 meg AGP)

Installed lw and modeller...nothing else instralled yet..

Cross your fingers...knock on wood...It's working OK up to this point. I'm reluctant to type anymore or install more programs for fear of it crashibg. I did yank out my pinnacle systems DV500 PCI card. That may be it. Of course, it may have just been the ATI card and I needed to reformat to clean all ATI references out.

I'll keep you posted.

mattclary
10-19-2003, 03:03 PM
Sounds good! See my post in the other thread.

mega maniac
10-19-2003, 03:12 PM
well, now all you have to do is trouble shoot every p[rogram you install from this day forth :p

install and check lightwave works, then if it happenes you just point the finger at the latest software installed, then post it here so people who get the same problem know which program it is.

rotoman12
10-19-2003, 03:16 PM
I just installed AOL instant messenger and it crashed LW and commotion.

I did install commotion after LW, because that was having an issue as well.

Both LW and commotion worked fine..until AOL instant messenger was installed. Then, they both crashed. I will uninstall AOL, uninstall comootion and LW, re-try Lw and go from there.

mega maniac
10-19-2003, 03:28 PM
thats pretty annoying, i dont see why on earth there would be a conflict between aol messenger and lightwave, it just doesnt click.

But if the worst comes to the worst you can still use trillian.

mattclary
10-20-2003, 06:31 AM
Well, considering how much I hate AOL, not suprising. :) The way I interpret this is that AOL has replaced one of the files in the dependency tree. There are a total of 117 if you follow it all the way out, so I don't know if we will be able to track it to the specific file.

kenmac
10-20-2003, 07:50 AM
I have the same laptop. I never gave XP a moment to breath. The second I got it I installed Windows 2000 and have never had a problem.
KenMac

lord
10-20-2003, 09:09 AM
I don't know if this is of any help, but..

well we've been having quite a bit of trouble recently with LightWave crashing, happened fairly consistently whenever a scene was closed. Or when LightWave was closed after a session.

Became a real problem when we went to Network render. After each scene file finished rendering, LWSN would crash, which meant setting up a number of files to go over night was pointless.

We've had XP for a little while now, slowly upgrading each PC, but our Discreet Edit box is still running NT.
We've got several different PC's, with different graphics cards, processors, all with plenty of Ram.

Incidentally we've made a point of getting rid of all that nasty XP fluffy, graphically gaudy, eye sore, system sucking ,garbage....

We tried just about everything we could think of to no avail, until after a while we noticed.....

The LWSN crashes were consistent, happened every time except on the NT Box, which never seemed to crash.

So what we ended up doing is setting all the LightWave programs to run in compatability mode for Windows NT 4.0

lightwave.exe > Properties > Compatibility > Run this program in compatibilty mode for: Take your pick. Probibly works in 2000 mode as well.

All our problems disappeared in an instant. LightWave, and ScreamerNet are working as they should.

Now if I could just find the "Regain Lost Sleep" mode in XP.....

Umm hope all that makes sense, I'm a little sleep deprived, going to go and fall graciously unconcious now...

JohnMarchant
10-21-2003, 11:12 AM
Hi Lord did not think of compatability mode, tried it before but not much success. Did you just put Layout, Modeler and hub in NT4 SP5 mode or others as well, will keep you posted, anyone else got anymore ideas, Thanks John

rotoman12
10-21-2003, 12:26 PM
Hey guys,

I think I have resolved the issue with LW and the enved3.dll issue. I have a total of six hard drives in the machine (about 300 gigs total). What i've done is detached and unplugged power on all drives except the primary drive. I reformatted, reinstalled the os and LW. It works. Kept going with installing my programs and LW still won't crash, it works fine now. I noticed a few days ago that one of my drives sounded like it was starting and clicking to stop. I think of the drives is bad. What I'm doing now is going through each drive, hooking it to the machine to see what happens. Once I resolve that, I'll trash that drive and keep going on. Thank god for all the backups I've done to DVD-R.

Thanks for all on the help. Knock on wood for me, but I've installed many programs, had many many reboots and many successful LW sessions.

rotoman12
10-21-2003, 12:27 PM
BTW,

Mattclary: What is SCO?

mattclary
10-21-2003, 01:40 PM
Excellent!

SCO is the company who is claiming they own Linux. Supposedly Unix source code was used to develop Linux. SCO goes around showing this supposed code to everyone but the courts. It's a total fabrication. I have never even touched Linux and this p*sses me off.


http://www.groklaw.net/

lord
10-21-2003, 02:37 PM
Originally posted by JohnMarchant
Hi Lord did not think of compatability mode, tried it before but not much success. Did you just put Layout, Modeler and hub in NT4 SP5 mode or others as well, will keep you posted, anyone else got anymore ideas, Thanks John

had no problems with modeller though I figured it was better safe than sorry, so I did the whole caboodle, Hub, Modeller, Layout and LWSN.

Had no problems since. It's a joy.

JohnMarchant
10-21-2003, 05:29 PM
Yeah i did it to all 4 of them, it seems stable at the moment but i have had that in the past only for it to crash again later, it depends how much i use it. Anyway thanks for the tip, Later, John xxxxxxxx

:)

JohnMarchant
10-24-2003, 05:07 AM
Well it happened. I tried it all in Windows NT 4 Comp Mode, but its failing again. Same Problem. I re-installed XP and updates from fresh then installed LW still same problem. Had an email from a friend of mine who has just got 3DS Max 6, it crashes on him on startup all the time, problably not a related issue though. On a side note what is the best way to format a hard drive. I re formatted through XP Recovery Console, but i am suspicious as to whether it formats totally, it says it is but i have noticed that the computer remembers certain things. I want to do a complete format down to nothing on my hard drive, anyone any ideas. Has everyone else resolved their issues, Thanks John

:confused: :confused:

js33
10-24-2003, 05:47 AM
The best way to format the hard drive is to use a setup floppy disk. Like the ones you get with Maxtor or WD hard drives.
They are used to set up a new HD but have options to format and partition them. If you don't have one just boot up in dos mode and type format c:\

Cheers,
JS

JohnMarchant
10-24-2003, 05:50 AM
2 problems with that js33, i do not have a floppy on my laptop and i cannot seem to boot to DOS, any ideas, Thanks John

js33
10-24-2003, 06:09 AM
OK no floppy.
When you boot up and after the BIOS loads, hit the F8 key several times to bring up the boot menu. You will have an option to boot to the command line. Probably option 6.
Once you get to the dos prompt type
format c:\

Hard drive will be formatted and of course you begin the long journey of reinstalling all your stuff.

I assume you can boot from the CD then if there is no floppy to reinstall your Windows.

Usually a startup disk was needed when I did this in Win98 to allow for CD support. Since I've used W2k and XP for the last 3 years I've never had to reformat a drive. I used to have to do it alot under Win 95/98.

Cheers,
JS

mattclary
10-24-2003, 07:26 AM
Dude, what are you talking about!? You can't boot to a drive and format said drive!

If you want to ensure there are no remannts of the old OS during an XP install, when asked which partition you want to install to, use the option to delete the partition, then re-create it. This is the equivalent of Fdisk. No floppy is needed, the boot CD will allow you to fdisk and format as needed.

rotoman12
10-24-2003, 12:33 PM
I thought I had fixed the problem with the enved3.dll issue. I reformatted the machine again and hooked up only my system hard drive to the motherboard. I bought a new Nvidia fx 5600 128 meg card as well.

LW was working good for a day and a half. I had many LW and modeller sessions. I even rendered a 90 frame Area light test in LW overnight. Last night, I'm in Adobe go live and golive crashes in XP pro. It referenced the kernel32.dll file.

Curious, I try Lw, just to see if it would start. It did not. It still referenced the enved3.dll

I'm not sure what to do now. I have swapped out every piece of hardware for a new one (motherboard, AGP card, har drives) All except the processor. Could it be the processor? I have an AMD Athlon 1200mhs. Not overclocked at all. My board is an ASUS A7V 133. I know that Asus has new bios updates available that will allow faster CPU's on the boars. I have not flashed the BIOS yet with any new updates.

As a side note...I have LW installed on my wife's little nothing machine. 800 mhz duron, 256 ram, 10 gig drive, audio card, lan card and sound card. With or without the dongle, LW works flawlessly on this machine. I have windows 2k installed on that machine. I did install windows 2k back on my machine after the issues began, but it doesn't work on my machine either way (XP or windows 2k). help!

mattclary
10-24-2003, 12:47 PM
Rotoman, did you install AOL IM or any other such program?

mega maniac
10-24-2003, 12:51 PM
the chances of it being the processor are close to nil, unless your bios is set up to read your processor worng, but even then the chances of that effecting a single windows app in this way are close to zero.

to format in xp.

If you want to format you hard drive, when the computer first turns on hit delete to enter the bios, change the boot sequence so that the cd is the first boot device. Make sure you note which drive was previously the primary boot. Wham in your xp cd and reboot the pc, a blue screen will appear and it will load for a bit, within this program you can delete and make partitions and format the HD absolubtly to your heart content.

rotoman12
10-24-2003, 12:56 PM
No, I did not install AIM.

In the order that I recall, Installed

XP Pro
LW 7.5
Photoshop 6.0
After Effects Pro 5.5
Adobe Golive 6.0

I did Download Itunes for windows to have some music going from the net radio they have. LW worked fine during all the sessions I had music playing with Itunes.
------------------
After a day, I got braver and installed the Digital fusion DFX dongle behind the LW dongle.

I then Installed DFX + and it still worked okay.

It was just last night that I was in go live, it crashed. And then LW decides to crash as well.

rotoman12
10-24-2003, 01:10 PM
If I try it again as is...it will crash in XP and reference the enved3.dll.

I can "view details" in this XP popup box.

Would it help if I copy and paste this either to the forum or to someone (mattclary)???

Let me know if that may help.

mega maniac
10-24-2003, 01:48 PM
go ahed and post it, it could help, though usually it is a load of useless rubbish

js33
10-24-2003, 03:43 PM
Originally posted by mattclary
Dude, what are you talking about!? You can't boot to a drive and format said drive!


Sorry it was late. :D
I was used to always booting from a floppy setup disk and then typing format c:\. If he has no floppy I guess he needs to boot from the Windows CD to format. I've never setup a hard drive without having a floppy to boot from.

Cheers,
JS

mattclary
10-24-2003, 06:53 PM
OK, I'll let it slide this time. ;)

Rotoman, when you initially installed LightWave it worked for a while, right? Did you continue testing as you added software? I can virtually guarantee you the problem is caused by one of the pieces of software that you have installed. The odds of a bad processor causing a problem this limited and specific is pretty much non-existent.

My theory is that the software installed has replaced one of the DLLs in the dependency tree. I have a utility that will tell us what DLLs are loaded an where they are loaded from, check your e-mail, I will send it to you with instructions.

JohnMarchant
10-25-2003, 01:24 AM
rotoman we must be living in a parallel universe. I did a complete reinstall XP, Drivers, LW worked fine for ages, used LW alot opened and close for hours, i then updated my NVidia Geforce 4 Go 4200 drivers and installed Adobe Encore DVD, then it worked 2 times more then crashed, Encore DVD crashed first and the error fill said Kernel32.dll, then Lightwave would not work same enved3.dll. So i agree with matt, something is replacing Kernel32.dll or effecting it. As a side line i also suddenly started geting the Active Desktop Recovery white screen whenever i bootup. I am glad i did not have to much installed, but i would love to crack this. Let us know if the file that matt is sending does anygood and any advice you can give me on the results, Thanks, John

:confused: :confused:

js33
10-25-2003, 03:37 AM
John,

Can't you just do a system file repair and restore the kernel32.dll and any other system files that may have been replaced?

Cheers,
JS

mattclary
10-25-2003, 03:16 PM
It won't be the Kernel32.dll, that's the heart of Windows, but it will be another associated file (that probably also causes the crash in Kernel32). Rotoman is in the process of running a utility that should give us more info.

rotoman12
10-25-2003, 03:56 PM
Originally posted by JohnMarchant
rotoman we must be living in a parallel universe.

:confused: :confused:

I sure am. I'm frustrated that we're having this issue, but glad that we may be getting somewhere.

Here is what I just did..

Reformatted the hard drive again
Installed XP (CD has SP1 on it)
Installed AGP drivers
Installed adobe golive
Installed Lightwave
Installed DLL master

That's all for now.

I figured I'd install go live first before LW because the crash in golive that referenced kernel32.dll seemed to corrupt LW and modeller...at least that's my thinking right now.

js33
10-25-2003, 09:20 PM
It's strange that you guys are having problems. I have GoLive and Lightwave installed and I don't have any problems with them.
Also I have a lot of software installed and don't have a problem with any of them.

Cheers,
JS

rotoman12
10-26-2003, 01:09 AM
It is starnge. We're nailing it down to a corrupt LW CD (?????)

Or maybe a virus.

js33
10-26-2003, 02:27 AM
I would say a virus before a corrupt LW CD. As LW doesn't change the kernel32.dll as far as I know it doesn't change any system files except for maybe the VCruntime file.

If you got a corrupt LW CD then chances are others would have the same problem. It's not impossible but I haven't heard any reports of bad cds from anyone else.

However I have gotten factory made CDs that did have a virus on them. Not any from Newtek though.

Cheers,
JS

rotoman12
10-26-2003, 11:43 AM
Mattclary was thinking maybe a virus as well. The only piece of hardware that I have not swapped out in this attempt is the processor. I have purchased a new motherboards, DDR ram, hard drive and AGP card. Can static hardware like a processor get a virus?

js33
10-26-2003, 09:12 PM
The processor doesn't save anything to itself. It will run via the processor like any other piece of code but the infection will live in your system files or could infect the boot sector on the hard drive.
Be sure you always run a virus scanner and a firewall and apply all the security updates and services packs if you are reinstalling the OS. Install your virus scanner and firewall before you plug in the ethernet cable. Then immediately download the most up to date virus definitions, service packs and security patches.
If your not protected you could get hit with a virus as soon as you connect to your ISP.

Cheers,
JS

rotoman12
10-26-2003, 09:56 PM
HELLO ALL!!!

Happy night in my house! I think the enved3.dll issue is fixed and is no more!

I had a virus named : w32.pinfi.

John Marchant.....Get virus software, do a scan. My norton did a scan (just got norton today) and it fixed the issue. LW opens up now after being fixed.

Hope that helps you.

Do a search on google for that virus, you can see how it works and hear what symantec has to say about it.

js33
10-27-2003, 12:11 AM
So you have been on the internet for awhile with no virus scanner. :eek:

Don't do it. You are certian to get a virus and you won't know it until your applications start acting screwy as they did.

I'm glad you got it fixed. Be sure to keep those virus definitions up to date. With Norton you get a year of free updates then I think it cost $10/year after that.

Cheers,
JS

rotoman12
10-27-2003, 12:20 AM
yeah. My bad. Costly mistake. All fixed for around a hundred bucks with norton. Thanks for all the help.

js33
10-27-2003, 12:35 AM
Your welcome. But you probably could have saved everyone alot of posts if you pointed out that you didn't have a virus scanner in place. Then it would have been obvious that you were probably infected.

Cheers,
JS

rotoman12
10-27-2003, 01:03 AM
You're probably right. But, we can't do much now, can we?

We just move on and deal with it.

js33
10-27-2003, 04:13 AM
:)

mattclary
10-27-2003, 10:19 AM
OK, Rotoman and I worked on the problem this weekend and he just e-mailed me saying the issue appears to be resolved.

Here's how we resolved it.

Rotoman reinstalled all software several times and replaced all hardware, the issue would still recur.

We used Dependency Walker to determine which DLLs were pertinent to enved3.dll, there are about 119, most of which are part of the OS. What this means is that if ANY one of those DLLs had a problem, it could cause a crash.

We used another tool called DLL Master to see what files were actually being loaded in memory. To do this, we start Modeler then DLL Master. I did the same thing on my machine so I would have something to compare to.

Most of my system files were dated around August 29 2002, most of Rotoman's were modified around March of 2003. This indicated to me that there was probably a virus on the system.

shepardhuskie
01-25-2004, 07:44 AM
Originally posted by JohnMarchant
I Wonder if any knowledgable person could help a newbie. I had LightWave working fine on my old Laptop, but now i have transferred it to a new laptop (Dell Inspiron 8500, Geforce 4 Go 4200 64mb, P4 2.5 Ghz, 1Gb Ram), it starts fine but after 10 or 15 Mins if i restart it it crashes with the message Error in enved3.dll. The only way to recover is to do a system restore, it happens all the time without fail. I have not installed anything or changed anything, indeed i deliberatly do nothing. I run LightWave, shut it down, then start it again 10-15 mins later and it crashes, leading to a system restore, hope someone could help me, Thanks, Great Forum, John

if you are having a problem with enved3.dll then I hate to say this but you are running a hacked copy of LW

good luck with that

mattclary
01-25-2004, 09:10 PM
Is that first-hand knowledge?

And as you can see, he was able to resolve the issue.