Lightwave 9.6 critical error

[younglion]

Hey guys!
So I'm having a couple odd problems with Lightwave. First, every time I open modeler and try creating any geometry it instantly crashes and says "critical error, create a crash report" I have narrowed it down to when I have no license key and it runs in discovery mode everything works fine, but when I create the license key file this problem occurs every time.

Second, sometime's when I open either Modeler or Layout, the UI shows up but there's no grid or camera's, viewports at all...just gray. And I can't select any of the buttons, then it goes into the windows "not responding" freeze.

So with these two problems I can't use lightwave at all. I've called tech support and it stumped them as well, they said they'll get back to me. If anyone has a hint of what this could be please let me know. Here's my computer specs:

Windows 7 64bit
6gig DDR3 ram
Geforce GTS 250


Thanks,
Matt

[JohnMarchant]

Hey guys!
So I'm having a couple odd problems with Lightwave. First, every time I open modeler and try creating any geometry it instantly crashes and says "critical error, create a crash report" I have narrowed it down to when I have no license key and it runs in discovery mode everything works fine, but when I create the license key file this problem occurs every time.

Second, sometime's when I open either Modeler or Layout, the UI shows up but there's no grid or camera's, viewports at all...just gray. And I can't select any of the buttons, then it goes into the windows "not responding" freeze.

So with these two problems I can't use lightwave at all. I've called tech support and it stumped them as well, they said they'll get back to me. If anyone has a hint of what this could be please let me know. Here's my computer specs:

Windows 7 64bit
6gig DDR3 ram
Geforce GTS 250


Thanks,
Matt

Funny im having a similar problem with LW but v 10.1, but i think its not LW but windows 7 64bit.

Let us know how you do, im stumped at the moment

[younglion]

Yeah here's where I'm at. I did a fresh install of Windows and put Lightwave on first, everything worked! Then I installed all my other programs updated nvidia drivers and all and now it crashes. So somewhere between the fresh start and all my updates something went wrong. I also found out that LW works in safe mode though. I'm wondering if its some driver issue for my video card?

[JohnMarchant]

Yeah thats where is was wondering, what NVidia drivers are you using now. Did not try safe mode, will give it a go. Im assuming by Safe Mode you mean windows in safe mode

[younglion]

Found the solution, don't know if you have K9 on your computer but it turns out that's what it was for me. Here's another thread on the subject: http://www.newtek.com/forums/showthread.php?t=118101

[JohnMarchant]

No dont have K9, in fact never heard of it mate

[OnlineRender]

Hey guys!

Second, sometime's when I open either Modeler or Layout, the UI shows up but there's no grid or camera's, viewports at all...just gray. And I can't select any of the buttons, then it goes into the windows "not responding" freeze.



this may not be releated but I found with LW10 trail , when my firewall stopped any of the connections "usually global hook-up" it stops the UI from working , you need to enable all connections it pulls one of the dlls

[JohnMarchant]

this may not be releated but I found with LW10 trail , when my firewall stopped any of the connections "usually global hook-up" it stops the UI from working , you need to enable all connections it pulls one of the dlls

Well i have Layout, Modeler and Hub enabled through the firewall is there anything else i need to do then or let through.

Well this has really got me now. Its started to freeze up again, if i delete all configs and start it up it works a couple of times then freezes again. If i delete the configs again it works again but only for a bit