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Shabazzy
12-26-2009, 08:15 PM
Hi all,

Just a shout out to see if anyone knows why I'm getting this error message when trying to install S.E. 1.5.5 for the very first time.


http://www.phspictures.co.uk/temp/images/SpeedEdit_error_msg.JPG

I have v1.5 already installed and that works ok-ish (for some reason SE keeps crashing when I go to a certain directory in the filebin, hence the upgrade).

I'm running a Toshiba Satellite P300-1CN laptop specced as follows

3gig mem
250 gig HD
Centrino Core 2 Duo T5800 2GHz processor
Vista Home Premium 32bit
ATI Mobility Radeon HD 3470

I haven't added any new devices so it can't be that, I haven't uninstalled/reinstalled v1.5 yet, but I really don't want do that if I can help it.

So, if anyone knows how to resolve the issue I'd be grateful for any help.

Shabazzy
billmi
12-29-2009, 04:28 PM
Are you trying to install from an account that has administrator access?
Shabazzy
12-30-2009, 05:20 AM
Are you trying to install from an account that has administrator access?

Hi Billmi,

Yup, full administrator access is available to me and I have no trouble installing other software.

Oddly enough, I don't get a request from Vista's User Account Control asking me to permit it's installation. :screwy:

Shabazzy
Scott Bates
12-30-2009, 07:56 AM
Hi Billmi,

Oddly enough, I don't get a request from Vista's User Account Control asking me to permit it's installation. :screwy:

Could be your first problem, turn it off and leave it off.
Shabazzy
12-31-2009, 07:50 PM
OK guys,

Just a quick update to anyone interested.

I spoke to NewTek and with their help I figured out what the problem was.

I turns out that Windows Vista has this really strange quirk. In order for the installation to succeed, I would have had to have permission to do it. Now even though I have Administrator status and full permission over the computer, Vista's quirk says I don't.

NewTek advised me to delete the files that were giving the above error messages, but because of the Vista quirk I couldn't, so I just moved to the files to the desktop and re-installed v1.5.5 with no problems.

So now I finally have version 1.5.5 on my system.

Fingers crossed I won't have any further problems.

Hope this helps someone.

Shabazzy
Scott Bates
01-01-2010, 09:48 AM
Good news, good info, Vista - Bahhhh!